We hope this message finds you well! August has been a productive month, and we’re excited to share the latest features and improvements we've rolled out for Appointo. 

1. Multiple Time Slot Selection
   • We’ve introduced a powerful new feature allowing customers to easily select multiple slots, view them, and add them to their cart all at once, streamlining the booking process.
   • Merchants can now enable or disable this option from the Store Calendar Widget section. 
     
2. Team Management Updates
   • We’ve upgraded the Team Member dashboard for a more efficient experience. Team members will now log in through https://dashboard.appointo.me instead of https://app.appointo.me/web. This enhancement is part of our ongoing efforts to evolve the product and improve usability.
     

• We’ve refined the team management interface with the ability to downgrade team members, update their emails, and add names alongside emails for better identification.
• A new “Login as” button has been added in the Teams tab, allowing admins to log in as team members for easier management.
  

3. Surge Pricing Customization
   You now have the ability to edit surge pricing text directly from the settings. Customize this feature to better communicate price adjustments during peak times.
   

4. Booking Validation Improvements
   To enhance the accuracy of bookings, we’ve implemented a validation feature that prevents customers from checking out if the selected appointment time has passed or is beyond the cutoff date set by you. This ensures smooth and error-free bookings.

5. Refund and Cancellation Enhancements

   • We've integrated a new refund functionality. Now, when a booking is canceled, you can process refunds more efficiently and keep logs for tracking.
   • Admins can now provide a reason for booking cancellations, which will be communicated to the customer or team member, ensuring transparency.

6. Timezone  Support
   We've expanded our timezone options to include the London GMT timezone, making it easier for users in this region to accurately schedule their appointments.

7. Product Stock Status Visibility
   Our app now better reflects product stock statuses. When a product is out of stock, the button text will update accordingly, preventing any confusion during the booking process.

At Appointo, we're dedicated to making your booking management as seamless and efficient as possible. This month’s update is packed with exciting new developments that we can’t wait for you to explore.

1. Appointo Extension in Shopify: We've added an Appointo extension block in your Shopify order section.
   • With this new feature, you can now easily view, track, and manage all your bookings directly from your order dashboard.
   • This integration is designed to streamline your workflow, helping you stay on top of your bookings without leaving the Shopify platform.
     
2. Webhooks: We’re pleased to inform you that our system now supports webhook integration for key appointment actions.
   • You can now consume webhooks for confirmation, checking, rescheduling, and cancellation statuses.
   • This enhancement allows for real-time updates and better synchronization with your workflows.
     
3. Request Time: Customers can now add a preferred timeslot they wish to book, which will be automatically added to the waitlist in Appointo.
   • The admin can then review these requests and either confirm or reject the timeslot by navigating to the Bookings -> Waitlist section.
     

More Updates

• Enable Customers to Choose Their Timezone: This enhancement will provide a more convenient booking experience, ensuring that appointments are scheduled accurately according to the customer's local time.
• Disable two way sync of your calendar: This feature allows you to manage your appointments without automatic updates between your calendar and Appointo, giving you more control over your scheduling and data synchronization preferences.
• Team Feature Now Available on Appointo App: This enhancement enables you to efficiently manage and coordinate appointments with multiple team members, all within the Appointo app itself.
• Create manual customer in Appointo App: We’ve added a new feature that allows you to create manual customer entries directly in the Appointo app.
• New "Refund & Cancel" Option for Cancellations: The admin can now choose the "Refund & Cancel" option when canceling a booking, allowing them to cancel the appointment and issue a refund to the customer in one step.
• Delete sender signature option: Admins can now delete sender's email signature by navigating to General Settings -> Notifications -> Email -> Email Sender Verification
• Duration Now Displayed in Hours and Minutes: We’ve updated our system to display appointment durations in both hours and minutes across emails and widgets, providing clearer and more precise time information for your bookings.
• Hungarian Language Translation Now Available: Hungarian language translation is now available in the Appointo app, making it easier for Hungarian-speaking users to navigate and book appointments.
• Calendar categories for Apple calendar: Each Apple calendar category represents a distinct type of event or calendar, allowing users to organize and view different types of activities separately within their main calendar interface.

We are thrilled to announce the launch of our latest product updates, designed to revolutionize your scheduling experience and streamline your appointment management process.

1. Appointo Mobile App: We have revamped our Appointo mobile app to enhance your booking management experience right from your mobile phone.

Enhanced User Interface: Enjoy a sleek and intuitive design for smoother navigation.
New Features: Discover new tools and functionalities, such as an integrated calendar and an improved booking section, enabling you and your team to manage bookings directly from the app.

Here is also a short video to help you understand the new changes in the app:
https://www.loom.com/share/cb6ecd2b9b6747ffa02be4fd9db07caf

2. New Integrations - Apple Calendar, Google meet and Microsoft team:  

• Apple Calendar: Seamlessly two way sync your bookings with Apple Calendar for better schedule management.
• Google Meet: Schedule and join video meetings directly from your bookings.
• Microsoft Teams: Easily coordinate with your clients using Microsoft Teams integration.
  

3. Add Break hours in Business hours: you can easily set specific break times during your business hours, ensuring that your schedule accurately reflects your availability and provides a more organized booking experience for you and your clients.
   

More Updates

Subscription workflow: You can now activate a workflow when a subscription is created. This new feature ensure that every new subscription triggers the necessary actions and communications, providing a smoother experience for you and your customers.

Add all products in workflows: We have also added the ability to select all products within a workflow. This enhancement means you can now apply workflows across your entire product range effortlessly, simplifying management and ensuring consistency.

With the revamped Appointo mobile app, seamless calendar integrations, and the ability to set break hours, managing your bookings has never been easier.

Thank you for being a valued part of the Appointo family.

We're thrilled to announce our most significant update yet to our bookings and calendar page. We've completely revamped the experience to streamline your booking management, allowing you to spend less time searching for bookings and more time serving your customers or focusing on your business. Here's what's new:

Manage Bookings Page Redesign:
We've rebuilt the manage bookings page from the ground up, presenting all essential information in a convenient view that opens from the right side. You can now efficiently handle your bookings with quick actions and easily close the view when you're done.

Calendar Page Redesign:
Our calendar page now features a sleek design, complete with a compact calendar view similar to Google Calendar for easy date navigation. Additionally, we've added filters so you can sort bookings based on various criteria. When you click on an event in the calendar, a detailed view opens from the right, allowing you to manage bookings seamlessly without leaving the calendar.

Colors Based on Products/Variants:
Customize your calendar widget with different colors for each product or variant. This level of customization enables service-level color coding, providing a visual aid for efficient scheduling.

Quick Manual Booking from Calendar:
You can now drag and create manual bookings swiftly for any duration, regardless of the service duration. This feature allows you to block off time or make manual bookings directly from the calendar, enhancing flexibility in scheduling.

Choose Custom Duration for Manual Bookings:
When making manual bookings for your customers, you now have the option to select either a standard service duration or a custom duration, catering to individual scheduling needs.

Watch this video for a comprehensive overview of all the new features:

Stay tuned as we continue to enhance Appointo with even more features. Keep an eye out for updates!

At Appointo, we're constantly innovating to streamline your booking management process and help you maximize your bookings while boosting your average order value (AOV). That's why we're thrilled to introduce our latest feature: Custom Pricing.

With Custom Pricing, you now have the power to set specific prices for custom questions. When customers select these options, they'll be charged an additional amount, tailored to their preferences. This eliminates the need for integrating additional apps and allows you to effortlessly increase sales directly through Appointo.

Check out this quick video to see how it works:

Experience the simplicity and efficiency of Custom Pricing, exclusively on Appointo.

Appointo's integration with Zapier empowers users to automate workflows and connect with thousands of other apps effortlessly. Seamlessly synchronize appointments, trigger actions based on booking updates, and streamline communication across various platforms, enhancing efficiency and productivity in appointment management processes.

Click here to connect Appointo with other app via Zapier: Zapier Documentation

🎉 Exciting News, Everyone! 🎉

We've been busy bees at the hive, and we're thrilled to share something special with you. Say hello to our latest update, a game-changer in simplifying the appointment configuration process. Our amazing team has put their heart and soul into this, and now it's ready for you!

Gone are the days of complex steps - whether you're juggling multiple appointment types or just need a single slot, Appointo is here to make your life easier. And the best part? We've made a super-helpful video to guide you through the new, streamlined system.

Can't wait for you to check it out and see how much smoother your scheduling can be. Here's the video to get you started on this exciting journey with Appointo!

We are delighted to let you know that we have released one of the biggest feature updates. We have revamped our calendar and made it look much better, improved user experience and also made mobile experience delightful. Here is a sneak peak of the new calendar version. We are gradually rolling out to our customers and if you want it you can contact our support to migrate you to the new version

We are excited to launch our new feature Widgets. Through widgets you can drop the traditional way of showing calendar in your Shopify Store and provide new experience to your users. Widgets will allow you to show different calendars in any page of your website and also automatically create a page for that widget without any coding.

Here is a screenshot of the widget

Here is a video that will help you understand widgets better

We are excited to announce our revamp of the Manaul Booking Flow. Gone are the days of multiple clicks and long process to book a customer. You can book a customer now in just 4 clicks. Here is a video demonstrating the whole manual booking flow

We are excited to announce our new customer portal updates

1. Change customer portal language

Please go to General Settings -> Customer Portal to add the lanugage you want the customer portal to translate in. Your customers will see the portal in that language

2. Style the customer portal and add your logo

Please go to General Settings -> Store to add your logo which will be shown in the customer portal

Also General Settings -> Customer Portal will allow you to set the theme color of the customer portal so that it could match your theme settings.

We are adding new features everyday to ensure Appointo helps you sell more to your customers

For 'Skip Payment' flow, customers are now automatically created in Shopify -> Customers tab if customer doesn't exist already.

We are excited to announce our improved bookings tab. You can do a lot of stuff here without even leaving the tab and finish off your tasks faster. Here are the list of improvement

Show Columns you need and hide the rest of them

You can now hide all the columns you don't need and make your UI much cleaner. Here is how you can do it

Actions for bookings on the page itself

You can reschdule or cancel the whole booking from the table itself or add a note to the respective booking

Check customer details (Even in subscriptions tab)

You can check customer details from the table itself by hovering over the customer name or you can visit the customer by click on the name

We are excited to make mangement for you better and looking to provide more improvement updates in the future. Please subscribe to our changelog to get regular updates

We have launched a new feature where you can configure booking status for all the bookings. You can mark default status and also change it based on the customer activity. It is very flexible and can be used for variety of business

Here is a look of the feature

We are excited to announce our new feature which has been asked a lot. Now Appointo will seamlessly integrate to any page that has Add to Cart button. This means that you can show the calendar in any page of your liking and also sell servives from any page. You are not limited to product page anymore.

You don't have to do anything this feature will work by default and is availble on all plans!

Screenshot 2023-09-26 at 1.31.44 PM.png-5583

Now you can add colors for different appointments and the color will show up in the internal calendar.

Please go to Appointments -> Manage -> Show and scroll down to add color for the appointment

Now you can use Date and Date-Time types to add custom questions for your users. To add the new type please go to

Appointments -> Manage -> Show -> Custom Questions -> + -> Select Type

Now users can duplicate workflows and easily reuse templates. This will allow you to send the same email template for different stakeholders

1. Click on the Duplicate Button

2. Select the stakeholder

3. Cusotmise the text

We have added the ability to archive subscription bookings. Please go to Bookings -> Subscriptions and there you will find the filter for the same

To access information regarding all cancelled bookings and their respective details, kindly navigate to the "Bookings" section and select the "Cancelled" option.

Appointo now integrates with Shopify's subscription API. Manage and charge recurring Appointment subscriptions directly.

How it works

Create Subscription Plan for a product in the Appointo app by clicking on the Appointo tab
Once a subscription-related product is purchased, it will send them an update related to subscription details
To complete the remaining booking, customers can login to customer portal and manage respective subscription bookings.
Checkout how an Appointment subscription works in Appointo:

You can now keep track of booking history and activities through booking logs.

You can also view canceled bookings now by clicking on the 'Cancelled Bookings' section under the Bookings tab.

Through booking logs you can check if a booking was rescheduled to someone, rescheduled by a team member, admin or customer, and also calendar event,meeting link was created successfully or not!

943-0dc5fa78c1ba9e1259cdbc552dd8357c0a00c326.png-9769

All the menu options will now appear on the left-hand side instead of the single tab. Do let us know if you have any feedback on the above!

Access your bookings and appointments directly from your mobile. You can now download iOS or Android app and use Appointo through your phone seamlessly.

What you can do through the Appointo Mobile app:

Configure appointment configurations and set your weekly availability from phone
Check your Bookings and related details quickly
You can enable the mobile app by going to General Settings -> Mobile Settings. Mobile app is an addon which can be activated for + $10/m

We are super excited to release a new feature through which you can edit calendar invites as per your requirement. You can use variable names to add dynamic data related to appointments.

To customize calendar invite, Please click on General Settings -> Calendar Settings

Preview